Bureaunia is a fictional nation born from real challenges—it’s a reflection of many Least Developed Countries (LDCs). Its stories of reformers, visionaries, and everyday voices remind us that true transformation begins and ends with people.
120M
Population
950 USD
GDP Per Capita
60%
Literacy Rate
15%
Digital Literacy
<1%
AI Literacy
34%
Youth Unemployment
The $500M Question
The turning point come when Bureaunia secured $500M Earth Bank loan to modernize services for 120 million people. Auditax, Bureaunia’s Professor-turned-Governor-turned-Finance Minister, realized that transformation isn’t a straight road, it’s a living system. The promise was bold, a connected government delivering healthcare, safety nets, land registration, and business permits for all.
The old cycle returned
Reports came too late, “best practices” detached from reality, ministries guarding turf, and data trapped in silos. Each rotation erased gains. Civil servants lacked incentives to innovate; consultants’ insights lost relevance quickly because of rapidly evolving context and expectations.
Technologists and bureaucrats in Bureaunia, chronically fail to solve the real problems of real people through digitization
An elderly widow walks miles for her safety-net payment, only to be turned away — her digital ID fails to be authenticated.
A pregnant woman loses her medical history in disconnected health systems.
A farmers cooperative’s claim is rejected because land and tax databases refuse to share data.
A visually impaired student finds no accessible grievance redress channel.
Are We Transforming Lives — or Just Modernizing Dysfunction?
9i DX Canvas
Bureaunia is waking up. After years of building digital islands that promised progress but distanced its people, it finally asks: Who are we truly serving—and which Bureaunians have we left behind?
The 9i DX Canvas offers a bird’s-eye view of the most vital dimensions in Bureaunia’s digital transformation journey—reminding its leaders that true progress begins with its people.
Transformation Begins Where Inclusion Leads
Auditax discovered a simple truth—real change begins when People, the Whole-of-Government, and the Whole-of-Society move with shared purpose.
At its core lies Inclusion, surrounded by eight dimensions—Infrastructure, Institution, Information, Innovation, Incentives, Industry, Intelligence, and Investment, together forming the 9i DX Canvas.
Now, with a new GenAI planning tool, Bureaunia’s policymakers are transforming the 9i DX Canvas into a living, adaptive system, one that learns, evolves, and keeps every decision centered on the people it serves.
How do we make sure the marginalized—women, poor, elderly, persons with disabilities, indigenous groups, and CMSMEs—are not left behind?
Infrastructure
How do we ensure today’s digital “islands” evolve into interoperable, whole-of-government systems?
Intelligence
How do we connect fragmented data into actionable insights that guide better decisions?
Institution
How do we redesign institutions to move beyond silos and turf wars, and answer the needs of the people they serve?
Incentives
How do we change the status quo for public servants so that reform is rewarded, not resisted?
Industry
How do we enable local tech ecosystems to grow while aligning with national development goals?
Information
How do we fight misinformation/ disinformation and rebuild trust between citizens and government?
Innovation
How do we unleash leapfrog solutions that scale and adapt across contexts?
Investment
How do we move beyond donor dependency toward financing that balances quick wins with long-term sustainability?
Bureaunia’s 9i DX Journey Begins with #ChangeMakers
Policymakers in Bureaunia, together with bureaucrats, technologists, think tanks, entrepreneurs, and academics, are using the 9i DX Canvas to rebuild systems around what truly matters—people.
Auditax
Minister of Finance & Reforms
Auditax believes that strong governance begins with integrity. He dreams of a transparent financial system that empowers citizens, not just institutions. Even when bureaucracy slows progress, his persistence keeps reform alive.
“Every number tells a story of someone’s future.”
Healora
Minister of Health & Human Systems
A former frontline doctor, Healora envisions a healthcare system that heals both bodies and barriers. She works tirelessly to connect remote patients with doctors through telemedicine, even when policies lag behind.
“Health begins when care becomes accessible.”
Learnitrix
Minister of Education & Youth Innovation
Once a teacher, always a learner — Learnitrix pushes for digital classrooms that reach every child. She champions creativity and critical thinking as tools of equality.
“Education is not a privilege — it’s power shared.”
Infoxica
Youth Leader & Digital Truth Advocate
Head of the “FactFirst Youth Network,” Infoxica leads campaigns to fight misinformation and cyberbullying. Her small town movement became a national dialogue.
“Before you share it — care for who it hurts.”
Inclusivana
Elder Citizen & Digital Mentor
Social-Worker-turned-Stateswoman, Inclusivana understands exclusion as a lived experience: forms in complex language, counters on upper floors, systems that expire before they deliver. She redesigned welfare around the recipient, not the department—introducing unified IDs, assisted digital kiosks, and automatic eligibility verification. Her ministry now measures success by reduced TCV and increased self-service. She reminds colleagues that inclusion is not an act of generosity—it’s good design.
“When systems simplify, people succeed.”
Farmonix
Progressive Farmer & Climate Optimist
Farmer-turned-Data-Innovator, Farmonix lost his crops to storms he didn’t know were coming. He realized that ignorance is the most expensive input. He organized a cooperative that shares weather, price, and logistics information via simple voice systems. What began as self-help became collective intelligence—a model where farmers don’t just receive data; they generate it.
“Knowledge that arrives on time feeds nations.”
Aminaora
Community Advocate
Grieving-Wife-turned-Reformer, Aminaora spent months navigating approvals that forced her to relive loss at every counter. She joined Inclusivana’s team to redesign life-event services—automatic verification, compassionate interfaces, no repeated proofs. Her work shifted the ministry from compliance to care.
“Systems should heal, not reopen wounds.”
Oldenix
Elder Citizen & Digital Mentor
Skeptic-turned-Learner-turned-Mentor, Oldenix once waited all day to collect a pension. A neighbor later taught him to do it on his phone in minutes. He now teaches others, proving that inclusion grows when humility replaces hierarchy.
“Real transformation listens to the slowest adopter.”
Traditina
Artisan & Entrepreneur
Widow-turned-Weaver-turned-Business-Owner, Traditina once spent half her week traveling to submit applications that no one read. She finally received support when self-registration went online. She now trains other artisans to use the same digital rails, cutting intermediaries, paperwork, and hidden costs. Her workshop is living proof that service access is economic access.
“Every thread I weave ties people to possibility.”
Datacratus
Chief Data Steward
Statistician-turned-Civil-Servant, Datacratus learned that what isn’t measured becomes invisible. In Bureaunia, every agency collected data—but none shared it. He built a secure, interoperable data exchange that lets citizens provide information once, while agencies reuse it responsibly. That single reform slashed paperwork and reduced cross-ministry processing from months to days. For him, data is not control—it’s coordination.
“Information becomes intelligence when it flows.”
Aithorix
AI Advisor to the Government
Designed for efficiency, but learning empathy. Burea bridges human wisdom and artificial intelligence, reminding leaders that algorithms can serve ethic
“Technology without compassion is just machinery.”
Madam Verifix
Deputy Director of Ministry of Public Insight
Madam Verifix, Deputy Director at the Ministry of Public Insight, is both a reformer and a survivor. Calm yet relentless, she believes real change comes not by breaking the system but by bending it toward empathy. She battles delays, fatigue, and red tape—yet keeps finding quiet, inventive ways to make it work for people. Her desk tells her story: handwritten letters beside a dashboard she built herself. To colleagues, she’s the one who gets things done without noise; to citizens, the one who remembers their names. When reforms stall, she simply exhales and says
“If we can’t move faster, let’s at least move with empathy.”
Representing Bureaunia, I was really excited and inspired to attend the Digital Cooperation Day on September 22 on the sidelines of UNGA 80. The day was abuzz with many concepts and terminologies, facts and figures, voices from policymakers, grassroots, youth and development partners, pledges and commitments from ministers, mayors and funders…
Staring at the Anti-Silo Consulting report and the $500M bank balance again, the Professor-turned-Governor-turned-Minister Auditax recognizes that success of a digital transformation project depends not only on addressing technological and governance challenges, but a whole range of dimensions. In addition, success depends not on imported answers, but on asking ruthless, fundamental questions—ones that cut…
We have half a billion dollars, ambitious plans, and 120 million people counting on me. We also have the 500+ page report beautifully and painstakingly crafted by Anti-Silo Consulting sitting on my desk…
