Global Digital Transformation Stories
Lessons for Bureaunia

Infrastructure | Build with Legos, Not Playdough

Digital Public Infrastructure | India’s Pioneering Efforts

India’s pioneering advancements in Digital Public Infrastructure (DPI) are not only transforming its own economy but are also shaping a global blueprint for progress that other countries can follow.

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Stories of Impact – DPI in Zambia – Isaac Makonko’s story

Read more about DPI at docs.cdpi.dev

DPI is the backbone of digital transformation in healthcare, education, and finance sectors. With SmartCare Pro, Zambia is using DPI to bridge the gap between people like Isaac and essential services. Through digital identification, residents now access healthcare services without the need for physical IDs or cumbersome paper records. Watch Isaac’s story here.

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Understanding Digital Public Infrastructure (DPI) in the Global Development Context

CSIS, in partnership with the Bill & Melinda Gates Foundation, is conducting a yearlong research project on the United States’ role in advancing the digital public infrastructure (DPI) agenda to expand economic growth and women’s economic empowerment in developing countries.

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Nandan Nilekani on the power of India’s Digital Public Infrastructure | Beckn Protocol

Public infrastructures like roads, railways, and telecom networks are all crucial to a country’s economic development. But what about digital railroads and networks?

It’s time we had a conversation about the often unnoticed Digital Public Infrastructure (DPI) that has seamlessly integrated into our daily lives. Systems like UPI, FASTag, DigiLocker, and mPassport Seva are all examples of how technology has quietly revolutionised our routines. Isn’t it then important to think about the architecture of these infrastructures?

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Safe, trusted, and inclusive digital public infrastructure

As the world enters the third year of the COVID-19 pandemic, inclusive digital public infrastructure (DPI) has emerged as a key mechanism to transform service delivery and increase resilience for future crises. Digital public goods (DPGs) are rapidly becoming indispensable digital cooperation tools, helping countries shorten their learning and adoption curve as they build DPI.

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DPI Exemplar Stories | Estonia, Finland, Iceland: X-Road Data Exchange

Read more about DPI at docs.cdpi.dev

X-Road provides a robust and secure solution to exchange data and establish a collaborative ecosystem between public and private sectors. It originated in Estonia in the late 1990s to address the challenge of isolated government databases and inefficient information sharing. Estonia, Finland, and Iceland have jointly funded the Nordic Institute for Interoperability Solutions (NIIS) for the development and strategic management of X-Road. Additionally, Ukraine, the Faroe Islands, and the Åland Islands are partners of NIIS.

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A Day in the Life for Digital Public Infrastructure

Sharon Umunyana and her team at Rwanda Information Society Authority (RISA) are driving financial inclusion with the help of open-source software, Mojaloop. The system will allow anyone with a mobile phone to access digital financial services, enabling more people to participate in the formal economy.

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DPI in Action | Global South Perspectives on Digital Public Infrastructure | GTS 2025

Digital Public Infrastructure (DPI) is transforming governance, economic inclusion, and public service delivery across the Global South.

At the Global Technology Summit 2025, this dynamic panel explores how countries like India, Nigeria, Malawi, Uganda, Morocco, and the Dominican Republic are designing and deploying DPI models—from digital ID and payments to education, connectivity, and DPI-as-a-Service (DaaS).

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50-in-5: Bangladesh

Learn how Bangladesh is implementing digital public infrastructure to create a more inclusive society and the advantages the 50-in-5 campaign will bring.

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Incentives | Nudge & Nurture

Delivering Digital Opportunities For All

“We have found innovation to be a bottom-up process. It really needs to start by understanding the pains of the citizens, going to that empathy.

Bangladesh’s dreams of becoming a prosperous, developed, poverty-free and equitable nation are captured by its bold ‘Vision 2041’ – an aspirational strategic plan to transform the economy to reach High-Income Country (HIC) status by 2041 and achieve the 2030 Sustainable Development Goals along the way.

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Public Sector Innovation Transforming a Country | Anir Chowdhury | TEDxGulshan

“We have found innovation to be a bottom-up process. It really needs to start by understanding the pains of the citizens, going to that empathy.

So, the combination of the bottom-up to create a solution prototype and top-down scaling up through policymaking is really what the govpreneurs do best and we are on a journey to create thousands of govpreneurs in Bangladesh.” Anir Chowdhury is the policy advisor at UNDP Bangladesh/ Government of Bangladesh.

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Highlights: GX Talks with Jaideep Prabhu, Aleeya Velji, Anir Chowdhury, Ryan Androsoff & Ian Khan

GX Talks brought together four illustrious global thought leaders and practitioners to talk about what they have done, lessons they have learnt, and how they see public service delivery evolving in the next decade. This special session was the second edition of the Leadership Dialogues series and was conducted in collaboration with the Judge Business School, University of Cambridge, UK.

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Share Your Stories

Do these challenges feel familiar? Have you found different ways forward? What lessons have you learned on your own journey of transformation?